Bilib I.T. or not: Prison call center eyed
You’ve got to “BILIB I.T.”
Call centers may soon be run in prisons with inmates as operators, thanks to a program initiated by Sen. Alan Peter Cayetano that aims to help convicts get a better chance to resettle and reintegrate back into society.
The program, dubbed “BILIB I.T.,” will grant information technology (IT) scholarships to qualified inmates so they can learn productive skills that will help them get back on their feet.
“We’ll see if we can try building call centers inside jail facilities to help these detainees utilize their training and gain employment,” Cayetano said in a statement released during the program launch at Taguig City Jail.
“I eventually want to get there because it’s a step further toward better rehabilitation,” he added.
Among the courses to be offered are Basic IT, Adobe Photoshop, computer hardware servicing and a finishing course for call center agents, which would include English proficiency and web design.
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